An AI receptionist for plumbers
Osvetra answers while you're on a job, gives the caller the safety step first (like shutting off the water), puts real emergencies straight through to you and books everything else into your calendar.
- Sam: Thanks for calling. This is Sam, the virtual assistant. What's going on?
- Caller: Water's coming out under my water heater.
- Sam: First, turn the cold water valve on top of the heater to off. Is it still running?
- Caller: It stopped.
- Sam: Good. I'm putting you through to Alex now, and I've saved your address.
The calls a plumbing business misses.
Under a sink
Both hands busy, phone out of reach.
Driving
Between jobs, can't take the call safely.
2 a.m.
A burst pipe doesn't wait for business hours.
What it asks your callers
The questions you'd ask, so every booking arrives with what you need. You can change them any time.
- What's wrong: leak, clog, water heater, no hot water
- Is water running now, and has it been shut off
- Address and how to get in
- Name and mobile
What it books
- Leak repair
- Drain cleaning
- Water heater repair or replacement
- A free estimate
Examples. You set your own services, times and prices.
When it's urgent
You decide what's urgent. A burst pipe or flooding gets the shut-off step at once and goes straight to you. Any gas smell: leave the home and call 911 first, then it tells you.
Website + Receptionist at $99; Pro at $169 if you run more than one truck.
How it works
Set up for you. Live in three steps.
Start free
Your business name, your mobile and an email. No card. We set up your receptionist, your customer list and your site.
Connect your calendar
One link, about two minutes, and it books only into times you're free.
Forward missed calls
Dial the one code we send you. Call it yourself to test, then it's live.
Questions from plumbers.
Yes. You set what counts, and it transfers the call to your mobile or texts you at once. If you don't pick up, it books the first slot and tells the caller.
It gives your call-out fee and any set prices, and books an estimate for the rest. It never makes up a price.
Yes, for any gas smell, fire or danger to people, before anything else.
Yes. You choose whether after-hours calls go to you, get booked for the morning, or both.
Yes. You keep your number and answer it like you do now. You dial one code on your phone so the calls you don't pick up go to your receptionist instead of voicemail.
Calls keep being answered. Extra minutes are 15 cents each, and we text you at 50%, 80% and 100% of your plan so there are no surprises. Spam and sales calls don't count.
No. It's month to month with no setup fee, and you can cancel any time. The first 14 days are free and you don't need a card to start.
Let the next call be one you keep.
Talk to Sam yourself, then try Osvetra on your own number for 14 days. No card.
Rather talk to a person?
Tell us about your shop and what you'd like to know. We'll get back to you by text or a call.
Or email hello@osvetra.com